Privacy Policy
Three Craws Collectables
Last updated: August 2026
At Three Craws Collectables, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it and your rights in relation to your personal data.
1. Who We Are
Three Craws Collectables is an independent UK business specialising in distinctive mid-century, vintage and contemporary European design.
For the purposes of UK data protection law, Three Craws Collectables is the data controller responsible for the personal information we collect and use.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Three Craws Collectables
Email: threecrawscollectables@outlook.com
Website: www.threecrawscollectables.co.uk
2. Information We Collect
When you browse our website, contact us or place an order, we may collect personal information including:
Your name
Billing and delivery address
Email address
Telephone number, where provided
Details of products purchased
Order and transaction information
Communications you have with us
Information you provide when making an enquiry or offer
Technical information relating to your use of our website
Your marketing preferences, where applicable
3. Payment Information
Payments made through our website are processed securely by Stripe, our third-party payment provider.
Three Craws Collectables does not receive or store your full payment card details.
We may receive limited information relating to your payment, such as payment status, card type and the last four digits of the card, where this information is made available by our payment provider.
For information about how Stripe processes personal information, please refer to Stripe's own privacy policy.
4. How We Use Your Information
We may use your personal information to:
Process and fulfil your orders
Arrange delivery of your purchases
Contact you regarding an order or enquiry
Process refunds or resolve problems
Maintain appropriate business, accounting and tax records
Provide customer service
Improve our website and customer experience
Prevent fraud or misuse of our website
Send marketing communications where you have agreed to receive them or where otherwise permitted by law
We will only use your personal information where we have a lawful basis for doing so. This will normally be because it is necessary to fulfil a contract with you, comply with a legal obligation, pursue a legitimate business interest or because you have given your consent.
5. Sharing Your Information
We do not sell your personal information.
We may share personal information where necessary with trusted third parties who help us operate our business, including:
Our website and ecommerce service providers
Stripe and other payment-related service providers
Delivery and courier companies
IT and website service providers
Professional advisers, such as accountants
Government, regulatory or law-enforcement authorities where we are legally required to do so
We only share information that is reasonably necessary for these purposes.
Some service providers may process information outside the United Kingdom. Where this happens, appropriate safeguards will be used as required by applicable data protection law.
6. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, accounting and tax obligations.
Order and transaction records may therefore be retained for a number of years following your purchase.
Information that is no longer required will be securely deleted or anonymised where appropriate.
7. Marketing Communications
If you choose to receive news, new-stock announcements or other marketing communications from Three Craws Collectables, you can change your mind at any time.
You can unsubscribe using the link provided in a marketing email, where available, or contact us at:
threecrawscollectables@outlook.com
We will not sell your details to other businesses for marketing purposes.
8. Cookies
Our website uses cookies and similar technologies.
For information about the cookies we use, why we use them and how you can manage your preferences, please see our separate Cookie Policy.
9. Your Rights
Under UK data protection law, depending on the circumstances, you may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to certain uses of your information
Request the transfer of certain information
Withdraw your consent where we rely on consent to process your information
If you wish to exercise any of these rights, please contact us at:
threecrawscollectables@outlook.com
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
10. Keeping Your Information Secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
We also use reputable third-party website, payment and delivery providers where appropriate to help protect transactions and personal information.
11. Links to Other Websites
Our website may contain links to other websites or social media platforms.
Three Craws Collectables is not responsible for the privacy practices of external websites. We recommend reviewing the privacy policies of any external websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
The latest version will be available on our website, with the date of the most recent update shown at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or how Three Craws Collectables handles your personal information, please contact:
Three Craws Collectables
Email: threecrawscollectables@outlook.com
Website: www.threecrawscollectables.co.uk